Terms of Service

1. Acceptance of Terms & Age Restriction

By accessing, browsing, or using this website (the “Site”), you confirm that you have read, understood, and agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you must not use the Site.

2. Compliance with Law (Product Eligibility & Regulatory Sensitivity)

A. UK Regulatory Environment

The UK regulatory environment differs from other markets. Product eligibility, availability and fulfilment may vary by category and destination in accordance with UK regulations, carrier terms and our internal compliance checks. Nothing on this Site, or within these Terms, is intended to provide assurances regarding legality in any particular jurisdiction.

B. Local Restrictions & Customer Responsibility

Laws and guidance relevant to cannabinoids and related products can change over time. You are responsible for understanding the requirements that apply to you (including purchasing, possessing, using, or reselling products) and for ensuring your use of the Site complies with applicable law. We reserve the right to restrict, cancel, or refuse orders where compliance concerns arise.

C. Controlled Substances

Certain substances and products may be controlled or restricted. We do not guarantee that any product can be supplied to every location. We may limit availability, quantities and delivery methods accordingly.

3. No Medical Advice & Product Disclaimers

Content on this Site is provided for general information only and does not constitute medical advice. You should seek professional guidance before using any product, particularly if you are pregnant or breastfeeding, have a medical condition, or take prescription medicines.

We do not market products as intended to diagnose, treat, cure, or prevent any disease, and we do not provide individual health guidance.

4. Orders, Pricing, and Verification

• We may require additional verification (including age/identity checks, address validation, and payment verification) before accepting or dispatching an order.
• We may cancel or refuse orders that appear fraudulent, breach these Terms, or cannot be fulfilled in a way that meets regulatory, safety, or operational requirements.
• Prices, availability, promotions, and product details may change without notice.

Where trade customers are eligible to purchase, additional onboarding or verification requirements may apply.

5. Shipping, Delivery & Risk of Loss

• Signature/age checks: Deliveries may require a signature and, where applicable, age or ID verification at delivery.
• Delivery timeframes: Delivery estimates are not guarantees. Where practical, we will provide updates and handle unfulfilled orders in line with applicable consumer requirements.
• Risk and responsibility: Risk may pass in accordance with applicable law and the delivery arrangements used. Where appropriate, we will work with carriers on investigations for lost parcels.
• Refusals/returns to sender: If an order cannot be delivered due to destination restrictions, inaccurate address details, or compliance concerns, we may cancel the order or apply an appropriate resolution under our policies and applicable consumer rights.

Note: Carriers and postal services publish rules on prohibited and restricted items and may refuse carriage in certain circumstances.

6. Returns, Refunds & Order Issues

Due to the nature of consumable products, some items may be non-returnable once dispatched, or once packaging and/or tamper-evident seals are opened (where applicable). If you receive a damaged or incorrect item, you must notify us promptly and provide supporting evidence (for example, photos of the product, outer packaging, and delivery label).

Refunds, replacements, or store credit (if offered) are handled in line with our Refund Policy and applicable consumer rights.

7. Prohibited Use

• Using the Site for any unlawful purpose.
• Attempting to bypass age verification or eligibility checks.
• Submitting false, misleading, or fraudulent information.
• Interfering with Site security, operations, or functionality.

8. Disclaimer of Warranties

To the fullest extent permitted by law, the Site and products are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

To the fullest extent permitted by law, BUY THC GUMMIES UK and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from or related to your use of the Site or products.

10. Indemnification

You agree to indemnify, defend, and hold harmless BUY THC GUMMIES UK and its affiliates from any claims, liabilities, damages, losses, and expenses arising from your use of the Site, your breach of these Terms, or your breach of any applicable law.

11. Governing Law & Dispute Resolution

These Terms shall be governed by the laws of England and Wales, without regard to conflict of law principles, and subject to any mandatory consumer protections that apply based on your location.

Dispute resolution: If you have a complaint, please contact us first and we will aim to resolve it promptly. Nothing in these Terms limits your statutory rights.

12. Changes to These Terms

We may update these Terms from time to time. The most recent version will be posted on this page with a revised “Last Updated” date. Continued use of the Site after changes are published means you accept the updated Terms.

13. Contact

Questions about these Terms? Contact us at support@gummiesshop.co.uk.